Privacy Policy

1. About OriginLabs

OriginLabs Inc. is a Canadian software development and AI engineering company operating remotely.

We provide services that may include software development, data engineering, artificial intelligence solutions, automation, product development, and related technology consulting.

For privacy-related questions, you may contact us at:

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide to Us

We may collect information you voluntarily provide, including:

• name;
• email address;
• phone number;
• company or organization name;
• job title;
• information contained in messages or inquiries;
• project requirements;
• information provided during meetings or consultations;
• feedback; and
• other information you choose to provide to us.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically by our hosting, security, or analytics providers, including:

• IP address;
• browser type;
• device type;
• operating system;
• pages visited;
• referral information;
• approximate geographic location derived from IP address; and
• date and time of access.

The information actually collected depends on the technologies and services enabled on our website.

Client and Business Information

If you become a client or business partner, we may process additional information necessary to manage our relationship, such as:

• business contact information;
• contracts and proposals;
• billing and transaction records;
• project communications;
• project documentation; and
• information necessary to provide the agreed services.

Information processed specifically on behalf of a client as part of a development project may also be governed by the applicable contract, confidentiality agreement, data-processing agreement, or other terms agreed with that client.

3. How We Use Information

We may use personal information to:

• respond to inquiries and requests;
• communicate with prospective and existing clients;
• evaluate project requirements;
• prepare proposals and estimates;
• provide and manage our services;
• manage client and business relationships;
• operate, maintain, secure, and improve our website;
• monitor website performance;
• detect fraud, abuse, or security incidents;
• maintain business and financial records;
• improve our services and internal processes;
• comply with legal and regulatory obligations; and
• establish, exercise, or defend legal rights.

Where required by applicable law, we process personal information on an appropriate legal basis, which may include consent, performance of a contract, compliance with a legal obligation, or our legitimate business interests.

4. Artificial Intelligence and Automated Tools

As a technology and AI-focused business, OriginLabs may use artificial intelligence and automated tools in our internal operations and in delivering services.

These tools may assist with activities such as:

• research;
• software development;
• analysis;
• documentation;
• internal productivity;
• quality assurance; and
• other business processes.

We seek to use such tools responsibly and in accordance with applicable confidentiality, contractual, privacy, and security obligations.

We do not intentionally submit confidential client information or personal information to third-party AI services in a manner that would conflict with our contractual or legal obligations.

Where a client engagement involves material AI processing of client-provided data, the relevant arrangements may be addressed separately in the applicable project agreement or data-processing terms.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies for functions such as:

• website operation;
• security;
• remembering preferences;
• analytics; and
• understanding website usage.

Some technologies may be provided by third-party service providers.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

You can also control cookies through your browser settings.

6. Third-Party Service Providers

We may use trusted third-party providers to support our business operations.

These may include providers of:

• website hosting;
• cloud infrastructure;
• email and communications;
• analytics;
• security;
• project management;
• software development tools;
• AI and machine-learning services;
• accounting or payment services; and
• other technology infrastructure.

These providers may process information only to the extent necessary to provide their services to us and are subject to their own contractual and privacy obligations.

We seek to limit the information shared with service providers to what is reasonably necessary for the relevant purpose.

7. Third-Party Websites and Platforms

Our website may contain links to third-party websites or services, including social-media platforms.

If you interact with OriginLabs through a third-party platform, that platform may separately collect and process information under its own privacy policy and terms.

OriginLabs is not responsible for the privacy practices of third-party websites or services that we do not control.

8. How We Share Information

We do not sell personal information.

We may disclose information where reasonably necessary to:

• provide our services;
• operate our business;
• work with trusted service providers;
• comply with legal obligations;
• respond to valid legal or regulatory requests;
• investigate fraud, abuse, or security incidents;
• protect the rights, property, or safety of OriginLabs, our clients, or others; or
• complete a business restructuring, merger, acquisition, financing, or sale, subject to appropriate confidentiality protections.

We do not disclose personal information to third parties for unrelated purposes without an appropriate basis.

9. International Data Processing

OriginLabs works with technology infrastructure and service providers that may operate in different countries.

As a result, personal information may be processed or stored outside Canada or outside the country where it was originally collected.

Where applicable law requires safeguards for international transfers of personal information, we seek to use appropriate legal, contractual, and technical measures.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• provide services;
• maintain business records;
• fulfill contractual obligations;
• resolve disputes;
• maintain security and audit records; and
• comply with legal, accounting, or regulatory requirements.

Different types of information may have different retention periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal or contractual obligations.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

• unauthorized access;
• misuse;
• alteration;
• disclosure;
• loss; and
• destruction.

Our safeguards may include access controls, secure authentication, encryption, restricted credentials, logging, software-security practices, and other measures appropriate to the nature of the information being processed.

No electronic transmission or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on where you live and the laws applicable to the processing of your information, you may have rights such as the right to:

• request access to your personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• withdraw consent where processing is based on consent;
• object to or restrict certain processing;
• request information about how your data is used or disclosed; and
• request portability of certain information where applicable.

You may exercise an applicable privacy right by contacting us at:

anas@originlabs.io

We may need to verify your identity before fulfilling a request.

Certain rights may be subject to exceptions or limitations under applicable law.

13. Marketing Communications

If we send you marketing communications, you may unsubscribe using the method provided in the communication or by contacting us.

We may continue to send non-marketing communications where necessary for an existing business relationship, project, transaction, or legal obligation.

14. Children's Privacy

Our website and services are intended primarily for businesses and professionals and are not directed toward children.

We do not knowingly collect personal information from children through our website for the purpose of providing our business services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• changes to our services;
• changes to our technology;
• changes to our data-handling practices; or
• legal or regulatory developments.

The latest version will be published on this page with an updated “Last Updated” date.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, contact: